Craig Nolly and Richard Toon - Abacus New Plymouth

Craig comes to us. He’s listened to our goals, our investment needs and our insurance needs & he’s sold us products that fit best to suit our lifestyle.
Louis & Barbara Kuriger

Craig has really looked after us, He’s gone and got the best deals. That’s his job.
Ross & Shelley Clark

Dealing with a specialist company like Abacus is vital. That relationship thing is absolutely important because you know someone is going to bat for you.
Steve Day, MD Pace Engineering

I am truly grateful to Jamie and consider myself extraordinarily fortunate to have received the benefit of his astute advice and assistance.
- J. F. Pickett

It has felt very good to know we have Richard and the team at Abacus Group Ltd on our side.
- Brian and Tracey Downes

Richard bent over backwards in his endeavours to help us every step of the way through the claim, making the process as simple as possible.
- John & Carole Lynskey

Holiday of a lifetime became a descent into hell

Abacus Values
Jul 15, 2015

Where to turn for money advice

It seems expensive to hire advisers. But it can also be costly to try to go it alone. As for poor advice - that can cost you the most.

The good news is the Government is reviewing financial advice, aiming to make it more accessible. But they need to hear your views to find the best way to improve things.

There's a short online survey  and more details about the review online. .

Getting advice can be hard. First, there are not enough advisers to go around. Second, most people can't get independent advice because they don't have enough funds to manage.

Yet we still need guidance, and not the informal "around the barbecue" hearsay that could send us down the wrong rabbit hole.

Many advisers only get paid if you buy, sell or change something, since they're paid for transactions or on commission.

When you're looking for an adviser, ideally the best ones will do what's right for you, not for them. Sure, they need to make a living like the rest of us, but the client need to stay front and centre.

That way the adviser does not have any conflict of interest and no reason to steer you into a product that's not right for your situation.

It's worth asking advisers sharp questions, like "how do you get paid?". You'll find more on the Financial Markets Authority website.

Tom Hartmann is resident blogger at Sorted, brought to you by the Commission for Financial Capability.

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Our Blog

  • file-23_Optimised-9ac77fd793b83fcedaf3c05a68607ff4.jpeg
    Aug 16, 2018
    Craig Nolly and Richard Toon are in Cuba, celebrating 30 years in business together and 20 years since they formed Abacus Group, an insurance advisory business. Their wives Caroline Nolly and Grazia Toon are with them. Then a catastrophe strikes Craig down and he nearly dies.
  • hospital-sign-cuba-b0d68242b50171aa92c3fd7d9663f676.jpg
    Aug 16, 2018


    The provincial hospital in Matanzas where Craig had three emergency surgeries looked good from the outside, but standards, experience and facilities were extremely lacking.

  • Grazia with the Toons-abacus-9bb970c7bf440ec7406f6ceae5be0d8f.jpg
    Aug 16, 2018


    Richard: “Remember virtually nobody could speak English and we had no Spanish. There was also an underlying culture we didn’t know about until later, that you just had to go along with the system. Being loud and pushy wouldn’t work, we just had to be very patient.